Shipping, Exchange & Refund Policy
Effective Date: [01/01/2025]
1. Shipping Policy
1.1 Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed after 5:00 PM or on Sundays / public holidays will be processed on the next working day.
1.2 Delivery Time
Delivery typically takes 3–7 business days depending on your location.
Remote or rural areas may take additional time.
You will receive an email or SMS notification with your tracking ID once your order is shipped.
1.3 Shipping Charges
Free shipping may be available on certain order values or promotional offers.
Standard shipping charges (if applicable) will be displayed at checkout before you confirm your order.
1.4 Delays or Delivery Issues
Delivery delays can occasionally occur due to courier issues, weather conditions, or logistical challenges.
FitIndia Guru Nutrition is not responsible for delays caused by third-party courier partners but will assist you in resolving delivery issues as quickly as possible.
2. Order Cancellation
Orders can be cancelled within 24 hours of placement by contacting our support team at [fitindiagurunutritions@gmail.com] or [+91-7027000107 ].
Orders that have already been processed or shipped cannot be cancelled.
If cancellation is successful, your refund will be processed to the same payment method within 3–5 business days.
3. Exchange Policy
We want you to be completely satisfied with your purchase. You can request an exchange under the following conditions:
3.1 Eligible for Exchange
You received the wrong product, damaged item, or expired product.
Exchange requests must be raised within 14 days of delivery.
3.2 Exchange Conditions
The product must be unopened, unused, and in its original packaging.
Please share clear images/videos of the product and packaging to verify the issue.
Once approved, we will send a replacement or provide store credit of equal value.
3.3 Non-Exchangeable Items
Products that have been opened, used, or tampered with.
Products purchased under clearance sales or “No Exchange / No Return” offers.
Customized orders or fitness plans.
4. Return & Refund Policy
4.1 Return Eligibility
Returns are accepted only for damaged, defective, or incorrect products.
Notify us within 14 days of delivery to initiate a return request.
Products must be returned in original condition, with packaging and proof of purchase.
4.2 Refund Process
Once we receive and inspect the returned product, we will notify you about the approval status.
Approved refunds will be processed within 3–5 business days through the original payment method.
Depending on your bank or payment gateway, it may take additional time for the refund to reflect in your account.
4.3 Return Shipping
If the return is due to an error on our part (wrong, damaged, or defective product), we will bear the shipping cost.
If the return is for any other reason, the customer must cover the return shipping charges.
5. Customer Support
If you need assistance regarding your order, shipping, exchange, or refund:
Email:
Shipping, Exchange & Refund Policy
Effective Date: [01/01/2024]
1. Shipping Policy
1.1 Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed after 5:00 PM or on Sundays / public holidays will be processed on the next working day.
1.2 Delivery Time
Delivery typically takes 3–7 business days depending on your location.
Remote or rural areas may take additional time.
You will receive an email or SMS notification with your tracking ID once your order is shipped.
1.3 Shipping Charges
Free shipping may be available on certain order values or promotional offers.
Standard shipping charges (if applicable) will be displayed at checkout before you confirm your order.
1.4 Delays or Delivery Issues
Delivery delays can occasionally occur due to courier issues, weather conditions, or logistical challenges.
Fit India Guru Nutrition is not responsible for delays caused by third-party courier partners but will assist you in resolving delivery issues as quickly as possible.
2. Order Cancellation
Orders can be cancelled within 24 hours of placement by contacting our support team at [fitindiagurunutritions@gmail.com] or [+91-7027000107 ].
Orders that have already been processed or shipped cannot be cancelled.
If cancellation is successful, your refund will be processed to the same payment method within 3–5 business days.
3. Exchange Policy
We want you to be completely satisfied with your purchase. You can request an exchange under the following conditions:
3.1 Eligible for Exchange
You received the wrong product, damaged item, or expired product.
Exchange requests must be raised within 14 days of delivery.
3.2 Exchange Conditions
The product must be unopened, unused, and in its original packaging.
Please share clear images/videos of the product and packaging to verify the issue.
Once approved, we will send a replacement or provide store credit of equal value.
3.3 Non-Exchangeable Items
Products that have been opened, used, or tampered with.
Products purchased under clearance sales or “No Exchange / No Return” offers.
Customized orders or fitness plans.
4. Return & Refund Policy
4.1 Return Eligibility
Returns are accepted only for damaged, defective, or incorrect products.
Notify us within 14 days of delivery to initiate a return request.
Products must be returned in original condition, with packaging and proof of purchase.
4.2 Refund Process
Once we receive and inspect the returned product, we will notify you about the approval status.
Approved refunds will be processed within 3–5 business days through the original payment method.
Depending on your bank or payment gateway, it may take additional time for the refund to reflect in your account.
4.3 Return Shipping
If the return is due to an error on our part (wrong, damaged, or defective product), we will bear the shipping cost.
If the return is for any other reason, the customer must cover the return shipping charges.
5. Customer Support
If you need assistance regarding your order, shipping, exchange, or refund:
Email: fitindiagurunutritions@gmail.com
Shipping, Exchange & Refund Policy
Effective Date: [01/01/2024]
1. Shipping Policy
1.1 Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed after 5:00 PM or on Sundays / public holidays will be processed on the next working day.
1.2 Delivery Time
Delivery typically takes 3–7 business days depending on your location.
Remote or rural areas may take additional time.
You will receive an email or SMS notification with your tracking ID once your order is shipped.
1.3 Shipping Charges
Free shipping may be available on certain order values or promotional offers.
Standard shipping charges (if applicable) will be displayed at checkout before you confirm your order.
1.4 Delays or Delivery Issues
Delivery delays can occasionally occur due to courier issues, weather conditions, or logistical challenges.
Fit India Guru Nutrition is not responsible for delays caused by third-party courier partners but will assist you in resolving delivery issues as quickly as possible.
2. Order Cancellation
Orders can be cancelled within 24 hours of placement by contacting our support team at [fitindiagurunutritions@gmail.com] or [+91-7027000107 ].
Orders that have already been processed or shipped cannot be cancelled.
If cancellation is successful, your refund will be processed to the same payment method within 3–5 business days.
3. Exchange Policy
We want you to be completely satisfied with your purchase. You can request an exchange under the following conditions:
3.1 Eligible for Exchange
You received the wrong product, damaged item, or expired product.
Exchange requests must be raised within 14 days of delivery.
3.2 Exchange Conditions
The product must be unopened, unused, and in its original packaging.
Please share clear images/videos of the product and packaging to verify the issue.
Once approved, we will send a replacement or provide store credit of equal value.
3.3 Non-Exchangeable Items
Products that have been opened, used, or tampered with.
Products purchased under clearance sales or “No Exchange / No Return” offers.
Customized orders or fitness plans.
4. Return & Refund Policy
4.1 Return Eligibility
Returns are accepted only for damaged, defective, or incorrect products.
Notify us within 14 days of delivery to initiate a return request.
Products must be returned in original condition, with packaging and proof of purchase.
4.2 Refund Process
Once we receive and inspect the returned product, we will notify you about the approval status.
Approved refunds will be processed within 3–5 business days through the original payment method.
Depending on your bank or payment gateway, it may take additional time for the refund to reflect in your account.
4.3 Return Shipping
If the return is due to an error on our part (wrong, damaged, or defective product), we will bear the shipping cost.
If the return is for any other reason, the customer must cover the return shipping charges.
5. Customer Support
If you need assistance regarding your order, shipping, exchange, or refund:
Email: fitindiagurunutritions@gmail.com
Phone / WhatsApp: +91-7027000107
Working Hours: Monday – Saturday, 10:00 AM to 6:00 PM (IST)
Please include your Order ID, registered mobile number, and reason for your request when contacting us.
6. Policy Updates
FitIndia Guru Nutrition reserves the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon publication.
Phone / WhatsApp: +91-7027000107
Working Hours: Monday – Saturday, 10:00 AM to 6:00 PM (IST)
Please include your Order ID, registered mobile number, and reason for your request when contacting us.
6. Policy Updates
FitIndia Guru Nutrition reserves the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon publication.
Phone / WhatsApp: +91-7027000107
Working Hours: Monday – Saturday, 10:00 AM to 6:00 PM (IST)
Please include your Order ID, registered mobile number, and reason for your request when contacting us.
6. Policy Updates
FitIndia Guru Nutrition reserves the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon publication.